I’ve had a PT2 since May. It’s been working great with no battery issues. Charging for the third or fourth time since purchase and it suddenly won’t charge. Looking at a battery monitor app I can see that the is_plugged value from the SDK is returning true while is_charging is false. I’ve cleaned contacts with alcohol and tried various USB-C cables and wall adapters. Not sure what else I can try. Any help appreciated.
I’ve submitted a bug report via the app.
Great! I was about to ask you to. We’ll be able to get you sorted out don’t worry!
Bug report #9249. Thanks.
Cna you try holding down the left button for 10s until it restarts? If that doesn’t work, we can help you out on the bug report you filed.
Issue persists after restart.
I am also experiencing this issue. This would be my third time charging my PT2. Love the watch.
Cleaned contacts and restarted the watch with no success.
I am not sure about the states as I am no developer but have tried different cables that do work to charge other devices.
What a terrible issue. I turned it off and left it plugged in just in case. Now I can’t even turn it on the next day…
They’re shipping me a new charging adapter. Hope that fixes it!
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I want to report back that the charger replacement did the trick.
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