I pre ordered a pebble time 2 and the shipping timeline from the blog has passed but my pre order hasn’t shipped. The website shows the pebble Time 2 to be in-stock and ships within 48 hours. Is there any one else waiting?
Hey there, could you send an email to info@repebble.com and include a sentence about you having written in on the forums?
Yes. I’ve pre-ordered in February (batch #4) and still haven’t received any info, not even a mail asking for the tax/duties payment…
I sent a mail yesterday, but just got a boilerplate response pointing to the latest blog post with shipping updates…
That’s what I got too. I ordered the black and grey one but I haven’t received any emails about duty / shipping.
Well, its August 1st now, and still nothing…
Send a second mail, but don’t expect any answer before Monday…
I placed my order in January this year and I was in batch 4. I received an email on the 14th asking me to pay taxes and shipping fees. After I paid, the Pebble was shipped within 24 hours, but it took several days to arrive, and it finally reached Italy on July 27. i wear it now
The order website now shows 2 weeks when you try to order I guess the blog was a lie.
Do you remember where you paid the taxes and duties - was it on the “manage pre-order” page or a separate url?
My pre-order page still says “almost ready”…
I was told by the support people that when the order is ready to ship you will get another email with duty and shipping fees.
The page your showing is the same one that’s available after you order no matter if the order ships tomorrow or months from now.
Hi.
I preordered in January, and just got my PT2 a week ago… very impressed with it.
It definitely feels off. I ordered back in May with an expected delivery date in June, and here we are in August without a shipping confirmation. Meanwhile, a colleague of mine placed an order on July 22nd and already received the shipping confirmation on July 27th. I don’t mind pre-funding something for a reasonable amount of time, but this seems odd …
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I changed my pre-order to silver and grey and it shipped so if you’re impatient you can switch the color.
Thanks for the feedback and tip. Personally, I feel like silver/grey is the most boring option, so I’ll rather wait some more for my nostalgic red one. At least now I’m more comfortable knowing that I’m not the only one still waiting and there does not seem to be any problem on my side…
Meanwhile the ship estimate in the store dropped from ~2 weeks to ~3 weeks for the red one only…
To get over the waiting time, I dug out my old Pebble Times and amazingly, the battery still outlasts my current Android Wear watch 
Though the charging time is unfortunately significantly longer. Fortunately, past me panic bought a second PT in Dec 2016, so now I can always wear one while the other charges
How long does charging take for you? I guess I usually charge my watch overnight since I don’t use it for sleep tracking. So I don’t really know what the typical charge duration is.
To be honest, I don’t know how long it takes until it says “Charged” on the display, because I’ve never sat next to it timed it… one problem at least both the original Pebble and PT had was/is that no matter when in the charge cycle you take it off the charger, it will always tell you it is 100% charged. Only it’ll go down faster, if that isn’t actually the case.
I’ve always used the Pebble for sleep tracking, (up until two years ago, actually, though I was wearing different smart watches during the day). Last I used it, the charge lasted only about two to three days while wearing it nights only, and I got used to just putting it on the charger every day during the day.
I’m pretty sure it’ll need somewhere between 3 and 5 hours to go from 20% to (real) 100%, though, while my current Android Wear watch does the same in about 1,5 hours.
That’s not the case here either, unfortunately. My colleague just received his Pebble today, and he ordered the exact same black version as I did. So it definitely isn’t a color-specific delay.
I pre-ordered mine in December of 2025 and still waiting, no shipping notice or any other update other than whats on the blog posts. Has anyone from Canada received theirs?
I’m not from Canada, but I did get a response from them today, five days after I emailed them about missing the July 31st target, and it wasn’t very informative. Told me my watch hadn’t shipped yet. No sh!t. Supposedly they are working very hard to get them all out the door, but not hard enough to have an update on when the next shipping date for them to miss is. Frustrating.
I really hope that’s not what’s happening here! Serving new orders first to generate fresh cash flow while older pre-orders sit waiting is usually a pretty concerning sign, but hopefully, it’s just a mix-up in their warehouse logistics or fulfillment software. Fingers crossed they get the old pre-orders sorted out soon.
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